9/23/22
Microlearning can be used for a variety of purposes, from employee training to customer education. In retail, microlearning can be an extremely effective tool for sales associates.
By providing bite-sized pieces of information on products and services, retail employees can be better equipped to sell to customers. As a result, this type of training format can lead to more closed sales and higher customer satisfaction.
Microlearning is a term used to describe the delivery of learning content in small, manageable chunks. This type of learning is often used as a way to break down complicated topics into more digestible bits of information. Microlearning can take many different forms, from online tutorials and quizzes to short videos and articles.
The key is that these modules are concise and focused on a specific topic. This makes them easy to complete in a short amount of time and easy to reference later on.
There are many benefits to using microlearning in the workplace. For employees, microlearning modules can provide just-in-time training relevant to their current needs. Microlearning can save employers time and money by reducing the need for traditional, in-person training sessions.
Microlearning can also be used to educate customers on new products and services. Using sales tools that present pertinent product information in short, relatable formats can lead to better customer engagement and satisfaction.
Microlearning is an effective way to deliver training and education because it is:
You can help your associates and customers learn complex topics quickly and conveniently by providing bite-sized information.
A sales associate’s time is precious. As a manager, you don’t have the luxury of them sitting down for hours-long training sessions. And when they’re on the sales floor, they don’t have time to search through a massive online database for answers to customer questions.
Microlearning can lead to more PC sales by providing bite-sized pieces of information that are easy to access and digest. With microlearning, your associates can:
There are many benefits to using microlearning in the retail environment. For associates, microlearning modules can provide just-in-time training relevant to their current needs. Microlearning can save retailers time and money by reducing the need for traditional, in-person training sessions.
The Intel® Retail Edge Program incorporates microlearning to ensure associates get the most pertinent information about the latest Intel® products and technologies, and the PCs they power in manageable bites. Trainings average 5-8 minutes or less.
Additionally, your team can access sales tools like the Intel® Retail Experience Tool or RXT. With RXT, associates use demos to show customers the difference in processors, form factor features, and more.
Microlearning is only one component of the robust Intel® Retail Edge Program. Get more information about the Program and how it can benefit your store, associates, and customers.
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