In today's competitive retail environment, companies need to attract and retain top talent. This is particularly true of reps working the sales floor. They are usually the first in line to set the tone and outcome of the customer experience.

Retaining the best reps, or any employee, is more than a matter of simply compensating them well. It’s equally as important to create and maintain a culture that focuses on keeping them feeling motivated, valued, and empowered.

Posted: 3/7/16

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